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How to make sure you receive our emails?

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Written by Support

Simple tutorials to ensure your employees don't miss any emails from Greenly.
👉 As part of measuring your Greenhouse Gas Emission Report (BEGES, Bilan d'Émission de Gaz à Effet de Serre), Greenly sends automatic emails to the employees listed on the platform:

  • Employee Survey, necessary for the accurate measurement of your BEGES

  • Monthly climate training email
    Sometimes, our emails are cataloged as spam or promotional/junk mail. To avoid this and to receive Greenly's carbon survey and training emails, your employees need to whitelist the Greenly sender addresses.
    Before whitelisting, ensure to check the spam or junk folder for any Greenly emails that may have been filtered incorrectly
    Sender Addresses:

  • greenly.earth

For Gmail

  • Add Greenly to your contacts

  • Move the email from the “Promotions” tab to the “Primary” tab

For Outlook

  • Navigate to “Junk Email”

  • Add Greenly to approved senders

  • Mark the email as “Not Junk” (or "legitimate mail")

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