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🚨 Our Security Policy

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Written by Support

Greenly Security Policy: Our Commitment to Data Excellence

Learn how Greenly protects your environmental data with strong security practices.
Greenly is ISO/IEC 27001 certified and SOC 2 Type II attested by Sensiba. Our Information Security Management System (ISMS) covers our B2B Carbon Accounting SaaS platform and all supporting internal processes.

🛡️ Security by Design

Greenly is committed to keeping your data safe and out of the hands of those without authorization. We operate an ISMS aligned with ISO/IEC 27001: 2022 and follow a "Security-by-Design" philosophy throughout our development lifecycle.

  • Hardened Endpoints: We use company-managed and hardened macOS devices for our teams, with enforced security baselines via Kandji MDM, including disk encryption (FileVault) and automatic security patching

  • Cloud Infrastructure: Our 100% cloud-based infrastructure (primarily GCP in France) is protected by VPC Service Controls, intrusion detection (IDS), and continuous vulnerability scanning

  • Real-time Monitoring: We use Datadog SIEM to collect and correlate logs from all services, enabling our team to detect and respond to suspicious activity immediately

  • Vulnerability Management: We perform annual penetration tests with Synacktiv, a French leader in security audits, and use Dependabot to track and remediate vulnerabilities in our library dependencies

  • Cloud Native Security (CNAPP): We utilize Wiz to provide full-stack visibility into our cloud infrastructure and automatically identifying risks.


🔒 Confidentiality & Data Sovereignty

Your data is encrypted both at rest and in transit to ensure total privacy.

  • Data Residency: Data is hosted primarily on secure Google Cloud Platform (GCP) ** infrastructure in France (Europe-West9)** to ensure strict European data sovereignty

  • Encryption Standards: All databases (PostgreSQL, MongoDB) and file systems use AES-256 encryption at rest

  • Secure Transit: All external connections to the Greenly platform are protected by TLS 1.3+ encryption-Identity & Access: We rely on Auth0 and Google Workspace SSO as our central identity providers, enforcing Multi-Factor Authentication (MFA) across all production systems. Access is granted strictly on a least-privilege, need-to-know basis and is reviewed quarterly


✅ Data Integrity

We maintain strict controls over who can access and modify your data to ensure it remains intact and accurate.

  • Role-Based Access Control (RBAC): Access rights are assigned according to specific roles (e.g., Climate Expert, Developer, Administrator) and are formally verified prior to granting

  • Change Management: Changes to critical systems follow a documented**Software Development Life Cycle (SDLC) **. This includes mandatory peer reviews, automated unit testing (approx. 500 tests), and visual regression testing via Cypress

  • Automated Backups: We perform hourly backups of customer data, which are encrypted and stored in a separate geographic region to protect against catastrophic loss


🚀 High Availability & Resilience

Our infrastructure is designed to be resilient, minimizing downtime and ensuring your carbon reports are always accessible.

  • Redundancy: We utilize managed services and redundant architectures (Load Balancing and Failover) in GCP to eliminate single points of failure

  • DDoS Protection: Our platform is protected by Cloudflare at the edge to mitigate network and application-layer attacks

  • Disaster Recovery: We maintain and regularly test a formal Business Continuity Plan (BCP) ** and Disaster Recovery Plan (DRP)** to ensure service restoration within defined objectives (RTO/RPO)


🇪🇺 Privacy & Compliance

As a European company, Greenly is a champion of privacy and strictly complies with the GDPR and other applicable data protection laws.

  • Transparency: We maintain a detailed Record of Processing Activities (ROPA) and a Data Management Policy covering classification, retention, and secure deletion

  • Data Subject Rights: We provide documented processes to support your rights to access, rectification, and the "right to be forgotten" (deleting inactive data after 3 years)


Looking for more details?
You can visit our Greenly Trust Center or request our full SOC 2 Type II Report and ISO 27001 Certificate through your Greenly Account Manager.

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